Outsourcing Agreement Fca

Outsourcing agreement is a common occurrence in today`s business world. As companies look to cut costs and streamline their operations, they often turn to outsourcing to achieve these goals. The Financial Conduct Authority (FCA) is the regulatory body that oversees financial institutions in the UK, and it has specific requirements when it comes to outsourcing agreements. In this article, we`ll discuss what an outsourcing agreement is, why it`s important, and the FCA`s requirements for outsourcing agreements.

What is an outsourcing agreement?

An outsourcing agreement is a legal contract that sets out the terms and conditions of a business relationship between a company and a third-party service provider. The agreement defines the scope of services to be provided, the fees to be paid, the performance standards to be met, and any other relevant terms and conditions. Outsourcing agreements can cover a wide range of services, including IT services, customer service, human resources, accounting, and many others.

Why is an outsourcing agreement important?

Outsourcing agreements are important because they help companies to manage risk, control costs, and improve efficiency. By outsourcing certain functions to third-party service providers, companies can access specialized expertise, reduce overhead costs, and focus on their core business activities. However, outsourcing also comes with risks, such as data security breaches, loss of control over critical business functions, and reputational damage. An outsourcing agreement helps to mitigate these risks by setting out clear expectations and obligations for both parties, as well as formalizing the relationship in a legally binding document.

FCA requirements for outsourcing agreements

The FCA requires financial institutions to have a robust outsourcing policy in place and to ensure that outsourcing agreements comply with its rules and expectations. The FCA`s rules on outsourcing agreements are set out in its Handbook, specifically in the Prudential Regulation Authority (PRA) Rulebook and the Conduct of Business (COBS) Sourcebook.

Under the PRA Rulebook, financial institutions must submit an outsourcing policy statement to the FCA, which sets out their approach to outsourcing and how they will manage the risks associated with outsourcing. The outsourcing policy statement must cover the following:

– The institution`s approach to identifying and assessing outsourcing risks

– How the institution will ensure that its third-party service providers meet its standards for security, data protection, and business continuity

– How the institution will monitor and manage its outsourcing relationships

– The institution`s procedures for terminating outsourcing agreements

Under the COBS Sourcebook, financial institutions must ensure that outsourcing agreements meet certain requirements, including:

– The agreement must clearly define the scope of services to be provided, including any limitations or exclusions

– The agreement must set out the fees to be paid, including any additional fees for additional services or changes to the scope of services

– The agreement must specify the performance standards to be met by the service provider, including any service level agreements (SLAs)

– The agreement must include provisions for data security, confidentiality, and business continuity

– The agreement must include provisions for terminating the agreement, including any notice periods and procedures for transitioning services to another provider


Outsourcing agreements are an important tool for companies to manage risk, control costs, and improve efficiency. The FCA has specific requirements for outsourcing agreements, especially for financial institutions. It`s important for companies to understand these requirements and ensure that their outsourcing agreements comply with them. By doing so, companies can minimize the risks associated with outsourcing and maximize the benefits of this business strategy.